For the price range, I found the quality low and the bedframe leg was not manufactured properly, unable to secure the headboard properly to the leg.

Ordered my product have not heard anything since, no update on shipping

It took two weeks to get our delivery and the delivery date kept changing with no notifications.As we bought a complete bedroom furniture set and bedding your delivery company required no signature of delivery as well as they we’re suppose to notify the delivery time on the date of delivery which they did not. Instead they called when they were at my daughter’s residence asking us to open the garage. Luckily we were home to take the call but what if my daughter wasn’t home?? Everything would have been left on the driveway.Your drivers refused to bring any of furniture onto to the porch or inside the house. Again what if we are’t able to lift heavy things?Your service for furniture purchase is lacking in a big way. It will be hard to recommend a Canadian company that provides such poor service.

I ordered a duvet that said it was in stock and available. I waited two weeks for a shipping confirmation and when I reached out to ask why it had not shipped yet I was told it was back ordered for well over a month. I have responded back with a specific request and have not received a reply.

Accidentally ordered wrong headboard and would cost over $200 to ship back and exchange - requires whole bed vs just headboard change out

Has my order even shipped yet?

The bed frame arrived dirty, it’s been over a week and I haven’t received any information from customer support as to when a new one will ship to me.

Tried to initiate a return and never heard back.

The buying experience was fine. The product I ordered was pending a re-stock. It hasn’t shipped yet. That’s honestly fine. The delay was expected.

Didn't understand that 5 items were going to be in 3 different shipments. Product is great but the fractured shipment seems wasteful