Silk & Snow
1.7/5
1.7 /5
1,091 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
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1,091 Verified Reviews
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1.0/5
1.0 /5
Still waiting for the hand towels and have received no communication about it. Please let me know what’s going on with my order. My face towels are very nice.
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3.0/5
3.0 /5
Feel like the craftsmanship is faulty, lots of loose threads, seems are coming apart and the zipper has chipped paint. It’s an inconvenience to send all the bedding back because of this and a waste if they will be destroyed or discarded.
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3.0/5
3.0 /5
First wash, with only other silk and snow towels, one came out with snags and looks like it’s years old. That was disappointing. Maybe it was just a single bad one out of a batch??
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1.0/5
1.0 /5
My duvet cover came damaged. I have filled out a warranty claim and still have yet to receive a reply.
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1.0/5
1.0 /5
My bed was delivered broken, and no one has gotten back to me about getting a new bed shipped. Bad customer service. I have video of the bed being dropped. Wanting a discount due to how I’m treated from this company that is supposed to be high quality.
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1.0/5
1.0 /5
Do not text me for feedback
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1.0/5
1.0 /5
Placed my order on December 25 and have had 0 contact from you
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1.0/5
1.0 /5
The bed is awful it squeaks like crazy just climbing in and out. I threw away the box immediately after assembling the bed….its a a bed from a well respected brand. Why keep the box as a result Sil and Snow won’t take it back :-(
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1.0/5
1.0 /5
I haven’t received my order yet.
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1.0/5
1.0 /5
The product has not even shipped, so far as I know. I did not receive an invoice or confirmation of my purchase by email. I assume it is coming? The company was quck to process my payment.