Silk & Snow
1.7/5
1.7 /5
1,100 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,100 Verified Reviews
3.0/5
3.0 /5
High note: shipping was fast / free. Love the beautiful acacia wood!Low note: bought bed frame and two night stands at a mid December 2025 holiday discount only to find out that one week later the night stands were even on a larger sale. Bummer that we did not wait just one week!

1.0/5
1.0 /5
The quality is sad given how much was spent! There are dings & blemishes in the wood & the drawers are crooked + the bottom one opens on its own.

3.0/5
3.0 /5
The product was the disappointment.

1.0/5
1.0 /5
I ordered both a king and a queen mattress for my new home. unfortunately, only the king was delivered and they have yet to resolve my queen mattress :(

3.0/5
3.0 /5
Product took too long to come. Half the order came quickly half took a really long time with no ETA when originally ordered

1.0/5
1.0 /5
I was shipped the wrong item. I sent pictures and provided my order information, twice! Instead of immediately correcting the error when brought to the attention of the customer service representative, they refer the error to the “Operations Team” with an indefinite timeline to resolve the fulfillment error.

1.0/5
1.0 /5
Just horrible communication support was offline, I would never recomend someone buy from this company I was worried it was a scam.

1.0/5
1.0 /5
The amount of packaging for the bed I ordered was ridiculous. There was more packaging than bed. It was horrible to send so much packaging into the landfill

2.0/5
2.0 /5
The mattress in ordered was too soft for me, hurts my back and even more so, found out I chose the wrong style of mattress, no coils allfoam and the off gassing of the foams have lingered after 2 weeks and not getting any better leaving me with headaches and nausea.

1.0/5
1.0 /5
Items were listed in stock at checkout and on the order confirmation after purchase but we were contacted later to say the information online was incorrect and the seller did not have the inventory to fulfil our order after all. I recommend reevaluating your inventory control system because “in stock ready to ship” should not appear on your website and order confirmations if it’s not accurate or disclaimers should be clearly displayed at the checkout page. I don’t plan to purchase anything from your website again.