Silk & Snow
1.7/5
1.7 /5
1,100 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
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1,100 Verified Reviews
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3.0/5
3.0 /5
It isn't long enough on the sides and it's noisy when we move under it or pull it up
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2.0/5
2.0 /5
The reason for poor rating was about when I was ordering . I ended up with two pillowcases, which I thought I only ordered one. The website obviously was busy because of your sale, but it wasn't working properly. Very confusing. I think you need to have some work done on your website on the ordering side , this should not of happened !
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1.0/5
1.0 /5
I haven’t recieved my purchase, yet you are asking how it is????
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3.0/5
3.0 /5
Delivery was dumped on my driveway, nowhere near house entrance.
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3.0/5
3.0 /5
The product was a gift and was well liked by my family member. However the process of ordering it was more than frustrating. Your system was down and as a result I was charged 3 times for the same item. It was eventually resolved but that is one night (2 hours of angst) that I will never get back. So slthough he lives the duvet, my score is 3 not 5. I realize it was Black Friday but no other had that problem with their online website.
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1.0/5
1.0 /5
Nous avons pas reçu la commande tel que demander .. seulement une partie fut recu ..Et ca fait environ 1 mois que la commande fut passer. Aucun dédommagement
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1.0/5
1.0 /5
Missing all the parts. I just got sent the frame….. you could have sent all the parts that I needed to build the bed…
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1.0/5
1.0 /5
My order was made in Nov.27 and I reached out around Dec 20th to inquire. The chatbot told me it had been shipped (incorrect) and I pursued with a support ticket because the tracker didn’t show that info. I have since heard back from someone who said it won’t be in stock until early Feb. I would have appreciated knowing that it was out of stock before I asked. Secondly, I suggest that the survey only be sent for orders that have completed.
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1.0/5
1.0 /5
I haven’t received my order yet and I have no idea when I will receive them after getting no follow up confirmation after speaking with support.
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1.0/5
1.0 /5
You sent the wrong item twice. You could have made the experience better by offering some sort of compensation/consideration for the inconvenience your company caused during the holidays. The company did not handle the problem well.