Silk & Snow
1.6/5
1.6 /5
508 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(855) 777-0033
508 Verified Reviews
1.0/5
1.0 /5
Received damaged product

2.0/5
2.0 /5
Order hasn’t shipped yet despite being advertised as in stock on the website. Estimated delayed delivery (which may be further delayed yet) is over a month after the item was ordered. It’s lucky that I ordered a headboard - what if I had ordered a mattress or bed frame and had to do without one for months? At the very least, a refund option should be offered. While I appreciated the apology email, I am ultimately dissatisfied by this process and experience.

2.0/5
2.0 /5
The headboard which sits only with pressure between the bed and the wall is not very stable. It doesn't sit flush with the bed frame so it looks weird from the side of the bed. And whenever you make the bed, the headboard falls on the floor. Similarly, if you have to move the bed for any reason it also falls. I will have to find a solution to attach the headboard to the frame somehow. I would have preferred if there was some sort of bracket that was included to connect the frame with the headboard.

3.0/5
3.0 /5
Just been using the bed for 2 weeks and having a hard time sleeping through the night. haven't adjusted yet and never had any issues before.

1.0/5
1.0 /5
Uncomfortable and definitely not stain resistant

3.0/5
3.0 /5
Wood pieces do not match perfect.

3.0/5
3.0 /5
Refund me for the mattress that was a defect immediately. When I bought it goes through immediately. Refund has been a week and still waiting.

1.0/5
1.0 /5
Bed quality was terrible.

1.0/5
1.0 /5
The product I got came damaged and I put in a claim and have still not heard anything back.

3.0/5
3.0 /5
No one called to update my order status Email stated tracking would be sent. Item stated was in stock and ships in 2 to 4 days