The legs didn’t line up with the nightstand.

Yes, had a less than satisfactory experience because I received the wrong item, and I only noticed as I was putting it in the laundry. It was a let down because I was hoping to get my bedsheets as I ordered so I can place them on that same day, but instead I received a duvet cover and I don’t have a duvet.

It for Xmas. I haven’t opened them

Two screws were not the right length for the bed frame.

Putting this bed together was legitimately a nightmare from hell. Submitted a warranty claim it was truly that bad

Haven't received my package yet.

Too many emails

Ordered a month ago. Item still hasn't shipped.

Disappointed with the quality of the pillows and th duvet, the sheets are not very soft either especially for the price.

My item arrived significantly damaged. I've inquired online, filled out the support form, and called but have not received any response. I've purchased thousands of dollars of silk and snow products in the past 30 days and loved all of it until this issue which is not being even addressed.