The delivery process was slow. There was zero communication about the arrival of the rest of my order. I had to initiate the process to discover when the rest of my purchase would be delivered. It was more than the suggested timeframe posted on the website.

I haven't received my order yet. I would like it to arrive.

I contacted the team 578772- request number

J’ai acheté le 2 décembre et je n’ai toujours pas reçu de confirmation d’envoi. J’ai écrit et pas de réponse…

I received a damaged bedside table and customer service has ghosted me. The purchase is still in the packaging.

The feel and quality of the percale sheets I ordered were not adequate. I have percale sheets from another retailer and the feel and quality is higher. So I requested a return of my Silk and Snow sheets but still have not received a reply as to how to return them. By the way, I AM satisfied with the cushion headboard I also bought.

My issue still hasn’t been resolved! I have had 2 emails asking how you did as a company and NO ONE has dealt with the issue. I want return labels please!

Still waiting for my bed frame to be shipped

I ordered and have since had zero communication about shipping

Delivery was very slow.