Silk & Snow
1.7/5
1.7 /5
1,100 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,100 Verified Reviews
3.0/5
3.0 /5
The bottom of the drawer slide in section was too narrow to catch the slots cut in the sides of the drawer. Better quality manufacturing.

1.0/5
1.0 /5
I recently ordered two large Nara dressers. The dressers were delivered and left in my front yard on the lawn. I was home, nobody knocked at the door or rang the doorbell. I also received no email or text. The dressers sat outside in the rain until later when I noticed they were there.My house has a covered area yet the delivery company decided to leave it on the lawn.Also, for something this size please make it more clear that it’s curbside delivery. It took close to 1 hour for my husband and neighbour to unpack and move these out of the rain. Hire a better delivery company that has standards and will make sure your purchase gets there without issue. We pay for quality, we expect better.I should have just sent them back.

1.0/5
1.0 /5
The communication for my order status was extremely poor. I felt left in the dark about whether or not I'd ever be receiving my bed frame. Was told different things by different support members. Everything unnecessarily shipped separately.

1.0/5
1.0 /5
The delivery rider didnt deliver the mattress to me, i didnt even signed the document which he sent me as a receipt, the person signed that receive document by himself on behalf of me which is illegal and unethical, I want full audit on this, this is unacceptable, more over he left the mattress on sidewalkkkkkk not even in front of my door

1.0/5
1.0 /5
I haven't received my order it's been over two weeks.

1.0/5
1.0 /5
Only 1 package out of 3 tree was shipped. The headboard and mattress cover are still at the warehouse. I only received the rails and footboard.

1.0/5
1.0 /5
Still don’t have my item

1.0/5
1.0 /5
Still haven't gotten my product after I received a text yesterday saying it would be delivered. Wish I had an estimated time of arrival, as we told our 3 year old they were getting a super cooolll new bed yesterday and now they are let down and asking about it about once every few hours.

1.0/5
1.0 /5
I am still missing an item on my order. But I did received all packages associated to my order number. I try to call several time, but was never able to talk to someone. I wrote an email, I got an answer not answering my request and I had no news since.

2.0/5
2.0 /5
Some of my order was delivered in good time. One piece has not been delivered and I have had a hard time finding out where it is and the tracking does not update. Company is not easy to communicate with.