I’ve submitted a warranty claim and haven’t heard back from anyone.

I was so disappointed to spend so much on two duvets only to have a sale happen a week later where I could have gotten free pillows.

Mattress came with a tear in it and I have not gotten compensation

My first item was to be delivered Dec 5 but went dark as was delivered a week later. I couldn’t reach humans only your chat or which was incapable of handling my questions. My second order was to be a pink silk pillowcase but instead I got an actual pillow….

Only 1 package out of 3 tree was shipped. The headboard and mattress cover are still at the warehouse. I only received the rails and footboard.

Still don’t have my item

Still haven't gotten my product after I received a text yesterday saying it would be delivered. Wish I had an estimated time of arrival, as we told our 3 year old they were getting a super cooolll new bed yesterday and now they are let down and asking about it about once every few hours.

I am still missing an item on my order. But I did received all packages associated to my order number. I try to call several time, but was never able to talk to someone. I wrote an email, I got an answer not answering my request and I had no news since.

Some of my order was delivered in good time. One piece has not been delivered and I have had a hard time finding out where it is and the tracking does not update. Company is not easy to communicate with.

Pretty much all good just surprised that for a Canadian company you charge an extra $20 (in the fine print) to deliver to the Yukon which is part of Canada but you will still deliver for free to the US.