To date I haven’t received the item I purchased. It was a pillowcase that I bought as a Christmas gift but I instead received a pillow. I tried reaching the staff and had to work with chabots. Once I reached the staff they did not resolve this matter.

The pillows received are NOT the same quality as what we have been using since 2022. Our older, almost 4 year old pillows from silk and snow have more loft and are less lumpy than the brand new pillows. Plus, the new pillows have had an unpleasant smell that has not gone away in almost a full week of using them. To say we are disappointed is an understatement.

Haven't recieved product or had any update or communication. I have however been charged and paid in full.

The dresser I ordered said it was "damaged" at the warehouse and could not be delivered, and I have yet to receive an update or new order for over a week. order #3107036

Updates on shipping delays. My order has still not shipped and it’s past the updated proposed shipping date.

We placed the order on December 28, on January 9 I follow up to see the status of my order, only to be told its still processing. On January 11 I am getting an email letting me know the product I have ordered is out of stock. I have not received any further responses to my email. This has been a long delay!

I haven’t received my package. It’s lost in shipping.

Placed the order 3 weeks ago and still no update on the status or anything

Product is back ordered and hasn't shipped yet, maybe wait until the order has been fulfilled before asking for feedback?

I ordered a queen bed I got parts for a double Emailed about this and still no resolution