I placed an order Nov 23rd for a duvet and two adjustable pillows. The duvet arrived promptly and is very nice. However the pillows seem to be delayed and have not yet shipped. There has been zero communication about the delay.

I have not received my order placed on Nov 23.

Received the wrong item and still have not gotten the issue sorted after multiple attempt

Bought a king size duvet cover and it was way too small for my king size quilt.

Your product is lovely and I would rate the stars much higher.Your choice of delivery company is just plain awful. It ignores any delivery instructions put onto the tracking number and as of today, my purchase still has not been delivered and they will not try again until Wed Dec 10. My first purchase with you also had bad delivery service and instructions were ignored on it as well.I appreciate the refund of the expedited delivery charge on my recent purchase, but I would much rather get the items I bought.

I want to return the sheets as we changed the bed to a king size. BUT the store wouldn’t take them and told me that I had to return them to you guys because you don’t have the same system!

The product ordered did not arrive.

Product arrived damaged/not functioning and lack of support so far on coming up with a resolution.

Heard no updates since playing my order more than 2 weeks ago. Item was supposedly in stock and hasn’t shipped yet.

It has been two weeks and my pillow still has not shipped.