I don’t like the colour . It was supposed to be sand , but it’s a grey

Item was unfortunately backorder almost 2 months and was not aware of it until I inquired 10 business days later.

I would give a 0 if I could. This is the 3rd time, I’ve had to request the parcel re route back, as I told your company 3 times the shipper you use does not come my area. I was told it would be delivered by a Different service.

upsetting that the back order date was pushed back and especially so far. makes mequestion if i should be cancelling my order. feels shady that i didn’t receive any correspondence regarding the back in stock date being pushed months back/that the original due back in stock date wouldn’t be fulfilled.

Product has not come

Ordered a comforterWaited for it to come for 3 weeks, messaged about it and they told me it was out of stock. Wished I would have known sooner as it’s been a month and I still don’t have one for a hospital bed we have at home.Ordered a duvet from a site in the US received it within a week.

Part order was out of stock

Product is taking way too long to get here. Much longer than what was stated in my initial email. It’s been well over a Month, heard great things about silk and snow from friends but not sure that I will order again.

I didn’t receive my full order

I wrote you guys on the 20th of January regarding a major default of the bedframe upon delivery, and I have not heard back yet. The bed looks lovely and if it was received in good condition it would have been perfect (sturdy, stylish, ease of assembly, no sound !) Thank you in advance for a quick follow up