So the bed I purchased ended up looking quite different in person. Plus the cover was hell to put on and doesn’t fit well at all. I emailed customer service have not a response

The experience was fine but the actual product quality is poor

the delivery was not good..i kept tracking the eta and it kept saying a date in the far future (jan 17, 2026) and then suddenly it was delivered and left in my driveway behind my car! anyone could have stolen it...i have a very large covered porch and wonder why delivery guys were too lazy to leave it near the door?? thankfully i have a kind neighbor who told me since we were away that day...

Quality does not match the price. The furniture is very hollow sounding, so it echos whenever you place something on top. And the drawer rails are cheap. I could have gotten something of similar quality for a better price at ikea.

I ordered 3 pillow cases and only one has arrived

Item came damaged and still have not received information on how this will be rectified.

The product smells at chemicals, we need a specialist to wash it.So we are thinking to return it

The products I ordered arrived damaged. It took over a week to get an initial response, and it's been 2 weeks now with no resolution.

Everything I’ve ordered from you all has come damaged or broken. Then I have to wait weeks for new parts to get here. So maddening.

The website said i should receive my package in 2-4 days after the order was processed, but i still haven’t received it after 2 weeks. I contacted you yesterday, and you will send a replacement package, but there is no compensation for this mistake.