Silk & Snow
1.7/5
1.7 /5
1,090 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
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1,090 Verified Reviews
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1.0/5
1.0 /5
Sadly the towels we ordered were due to be back in stock Jan 17-26 which was understandable. They’ve now been back in stock for over a week and we’ve yet to hear an update on that. We had planned to order sheets but now fear we’ll be left in the same situation.
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1.0/5
1.0 /5
still have not received
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1.0/5
1.0 /5
I inquired about a return weeks ago and have not heard back. Customer service as not been great.
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2.0/5
2.0 /5
We received part of our order damaged contacted customer service and were never contacted back.
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2.0/5
2.0 /5
I really hate the pieces I got.They’re so poorly made. And the finish is ugly. When I contact a customer service for advice on how I might refinish or paint the items I got nowhere.I am proud of all the furniture I have in my home, these stick out like a sore thumb.
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2.0/5
2.0 /5
Silk and Snow advertising makes it look like no equipment is required to build the bed but tha wasn't true.In addition delivery details were bad - I live in a condo and need to give a heads up to my concierge but didn't have that information
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1.0/5
1.0 /5
I still haven’t received my purchase
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1.0/5
1.0 /5
I sent a satisfaction concern about stains on the mattress when I opened it and it was not even addressed
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2.0/5
2.0 /5
the actual pillo does not have any indication for soft / firm. only the box. the pillo it self should also have it.
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1.0/5
1.0 /5
I ordered two pillows and only received 1 and I can’t get a hold of customer support to address the issue.