Was shipped the wrong size duvet cover and was not even offered a 10% discount upon re ordering the correct size as well a few other expensive items.

The sheets are way too big for a 12 inch mattress. Also, the fabric is not soft whatsoever.

I still have not received my purchase. Excessively long delivery time.

J’ai commandé mon matelas le 13 septembre et je ne l’ai toujours pas reçu

Still have yet to receive 1/3 box of my bed frame

The washcloths didn't ship out of my order of towels and wash cloths and I had to contact customer service to get it checked out

Missing parts, delayed shipping, terrible quality because I got the FS box and the KAV one had a much better colour, quality, …

My purchase arrived damaged, the delivery person didn’t even want to bring it into my house, he wanted to leave it on the sidewalk and it’s been a week and I haven’t heard back regarding my claim for the damaged goods

You didn't deliver the bed and frame to my door, you only brought it to the building. Worse service ever for a furniture company. No other furniture company has been so lazy and sloppy with the delivery. When I complained online to and agent, they said someone would reach out. Of course, that didn't happen.

My purchase was delayed then when I did get it , yesterday, the shams are two different colors. I wanted them to match the coverlet that I purchased but they did not. I will be returning them.