Silk & Snow
1.7/5
1.7 /5
1,104 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
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1,104 Verified Reviews
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2.0/5
2.0 /5
My bed arrived with a broken piece. I submitted a warranty claim right away but after nearly a month, still have not received a response.
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1.0/5
1.0 /5
I never received it
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1.0/5
1.0 /5
Packaging
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1.0/5
1.0 /5
Still haven't received my item and haven't heard anything from you regarding it.
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1.0/5
1.0 /5
I still don’t have my item. It seems to have been never se by to shipper despite shipping notice more than a week ago
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2.0/5
2.0 /5
Offered a more supportive pillow.
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3.0/5
3.0 /5
The sheets in the bedding set were unusable, not good quality
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1.0/5
1.0 /5
Ordered a bed and headboard. Did not receive shipping info, contacted customer service. Headboard was out of stock so bed hadn’t shipped. Requested for bed to be shipped. Mediocre response from customer service and no confirmation email since to confirm if bed has shipped.
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2.0/5
2.0 /5
Very long to receive shipment
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1.0/5
1.0 /5
Follow the return policy that appears on your website. Alternatively, make each customer aware that you really aren’t able to accept a pillow return so don’t try.