Silk & Snow
1.7/5
1.7 /5
1,911 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,911 Verified Reviews
•
2.0/5
2.0 /5
The towels I purchased have become discolored.

•
3.0/5
3.0 /5
The waffle duvet cover keeps getting snagged on stuff and the thread pulls so the top is already starting to look weird

•
2.0/5
2.0 /5
My mattress wasn’t shipped with the rest of the things I ordered. When I called asking where the rest of my order was, I was told that the warehouse had forgotten to ship it. It ended up arriving 2 weeks later than the rest of my order.

•
1.0/5
1.0 /5
Ordered like 3 week ago and still not here, so ig im just gonna go another week on the floor

•
1.0/5
1.0 /5
The bundle of bedding included with the mattress - supposedly as a special - is of terrible quality. It really feels like it’s a marketing tactic to avoid charging a lesser price in the mattresses. I might return the mattress as a result.

•
1.0/5
1.0 /5
Long shipping time despite items saying in stock, far surpassing the expected delivery time. Half the bedframe never shipped until we emailed and called multiple times. the part we did get had missing pieces and broken parts.

•
2.0/5
2.0 /5
quality of my wooden headboard wasnt good . it had wood shavings in between the gaps. the bed slate had a crack .

•
3.0/5
3.0 /5
My delivery was 1 week delayed. The courier did not have provide an option to choose delivery time after work hours or to provide special delivery directions.

•
3.0/5
3.0 /5
The bed is wobbly. When I toss and turn it shifts.

•
2.0/5
2.0 /5
My order was stuck in pre transit for 2 weeks and I had to contact to get it shipped. Shouldn’t these be monitored and corrected without the customer being aware?