I tried to make a mobile deposit and it was rejected twice so I had to come in.. the teller couldn’t tell me why it was rejected.. The check was fine.
Anonymous
•
Nov 26, 2025
All was very good. EXCEPT you spelled my middle name wrong & I called right away to advise my agent but I never received a call back. Please contact me with an answer.Thank you
Anonymous
•
Nov 25, 2025
Very friendly and efficient customer service provider.
Anonymous
•
Nov 24, 2025
No Thanks
Anonymous
•
Nov 23, 2025
5.0/5
5.0/5
It went smoothly as always
Anonymous
•
Nov 11, 2025
Not charging members a monthly fee for not meeting the direct deposit requirement. I am a member of another credit union that gives me $10 a month for using my debit card rather than charging me $10 a month . There are also other great perks with my other credit union that I did not get to enjoy at Smart Financial and the rates are better with my other credit union.
Anonymous
•
Nov 7, 2025
None, thanks.
Anonymous
•
Nov 6, 2025
Great customer service
Anonymous
•
Nov 5, 2025
Brenda Rodriguez was very helpful, speedy and pleasant to deal with!
I tried to make a mobile deposit and it was rejected twice so I had to come in.. the teller couldn’t tell me why it was rejected.. The check was fine.
Anonymous
•
Nov 26, 2025
All was very good. EXCEPT you spelled my middle name wrong & I called right away to advise my agent but I never received a call back. Please contact me with an answer.Thank you
Anonymous
•
Nov 25, 2025
Very friendly and efficient customer service provider.
Anonymous
•
Nov 24, 2025
No Thanks
Anonymous
•
Nov 23, 2025
5.0/5
5.0/5
It went smoothly as always
Anonymous
•
Nov 11, 2025
Not charging members a monthly fee for not meeting the direct deposit requirement. I am a member of another credit union that gives me $10 a month for using my debit card rather than charging me $10 a month . There are also other great perks with my other credit union that I did not get to enjoy at Smart Financial and the rates are better with my other credit union.
Anonymous
•
Nov 7, 2025
None, thanks.
Anonymous
•
Nov 6, 2025
Great customer service
Anonymous
•
Nov 5, 2025
Brenda Rodriguez was very helpful, speedy and pleasant to deal with!