Cynthia always knows me! She is friendly and accurate in her transactions!

I like how everyone speaks to you coming in and when you leave.

No

Cynthia is ALWAYS very nice, friendly, etc., and even 'jokes' a bit with me. She always recognizes me, too, which I appreciate.

More thoughtfulness on explaining the difference between the plans and how to differentiate between them.

Very pleasant explain my transformation with full details

No

Everyone there is so nice, so courteous, and soefficient!

Bring coin machine back to count loose change!

Due to things that had to be reviewed, time was delayed. It was made up by forgiving the $5 account as it wasn't in my name. I said it wasn't worth it, but it was taken care of. Total time spent was 2 hrs, and I understand I took over a deceased ones account, added another person...so I get it.