Don't like the word "Financial" in the title- Most or all credit unions are 'financial.' What else are they?I've been a member since at least the 1960's. My member number will not show it.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Brenda followed up and even with the IT issues with Docusign, she was very quick to remedy the small trouble. Yes, Brenda will be my go to person at Smart Financial.
Anonymous
•
Jun 10, 2026
Brenda will be my go to person at Smart Financial, she is excellent and explains processes and rules so I can easily understand the process.
Anonymous
•
Jun 10, 2026
5.0/5
5.0/5
I had an outstanding experience working with Alexis on my auto loan. From start to finish, she was professional, knowledgeable, and incredibly responsive. She provided all the information upfront, answered every question quickly and thoroughly, and made the entire loan process smooth and stress-free. What truly set Alexis apart was her ability to connect on both a personal and professional level, making me feel valued rather than just another customer. During the loan signing process, she patiently addressed every concern I had and ensured I fully understood everything. Her customer service is exceptional and truly unmatched. I highly recommend Alexis to anyone looking for a seamless and positive lending experience.
Anonymous
•
Jun 7, 2026
Very personable and professional.
Anonymous
•
Jun 6, 2026
Thanks!!!
Anonymous
•
Jun 4, 2026
None everything was excellent.
Anonymous
•
May 30, 2026
Keep up the personal attention please๐ค๐๐
Anonymous
•
May 29, 2026
5.0/5
5.0/5
Alexis was very knowledgeable and professional. She made the entire process very easy and seamless. She was easy to communicate with and provided all the information I needed before the loan started. I have been a member of Smart Financial for 32 yrs and find the quality and options better than other entities. I refinanced my car loan and Alexis assisted in getting my rate low and payment lowered without extending the life of the loan. Great work.
Don't like the word "Financial" in the title- Most or all credit unions are 'financial.' What else are they?I've been a member since at least the 1960's. My member number will not show it.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Brenda followed up and even with the IT issues with Docusign, she was very quick to remedy the small trouble. Yes, Brenda will be my go to person at Smart Financial.
Anonymous
•
Jun 10, 2026
Brenda will be my go to person at Smart Financial, she is excellent and explains processes and rules so I can easily understand the process.
Anonymous
•
Jun 10, 2026
5.0/5
5.0/5
I had an outstanding experience working with Alexis on my auto loan. From start to finish, she was professional, knowledgeable, and incredibly responsive. She provided all the information upfront, answered every question quickly and thoroughly, and made the entire loan process smooth and stress-free. What truly set Alexis apart was her ability to connect on both a personal and professional level, making me feel valued rather than just another customer. During the loan signing process, she patiently addressed every concern I had and ensured I fully understood everything. Her customer service is exceptional and truly unmatched. I highly recommend Alexis to anyone looking for a seamless and positive lending experience.
Anonymous
•
Jun 7, 2026
Very personable and professional.
Anonymous
•
Jun 6, 2026
Thanks!!!
Anonymous
•
Jun 4, 2026
None everything was excellent.
Anonymous
•
May 30, 2026
Keep up the personal attention please๐ค๐๐
Anonymous
•
May 29, 2026
5.0/5
5.0/5
Alexis was very knowledgeable and professional. She made the entire process very easy and seamless. She was easy to communicate with and provided all the information I needed before the loan started. I have been a member of Smart Financial for 32 yrs and find the quality and options better than other entities. I refinanced my car loan and Alexis assisted in getting my rate low and payment lowered without extending the life of the loan. Great work.