Alexis was extremely easy to work with and very up to speed on everything. And a great comfort to to work with.
Anonymous
•
Dec 3, 2025
No.
Anonymous
•
Dec 3, 2025
5.0/5
5.0/5
Alexis remembered me from 3 years ago when I first opened my account!
Anonymous
•
Nov 26, 2025
I tried to make a mobile deposit and it was rejected twice so I had to come in.. the teller couldn’t tell me why it was rejected.. The check was fine.
Anonymous
•
Nov 26, 2025
All was very good. EXCEPT you spelled my middle name wrong & I called right away to advise my agent but I never received a call back. Please contact me with an answer.Thank you
Anonymous
•
Nov 25, 2025
Very friendly and efficient customer service provider.
Anonymous
•
Nov 24, 2025
No Thanks
Anonymous
•
Nov 23, 2025
5.0/5
5.0/5
It went smoothly as always
Anonymous
•
Nov 11, 2025
Not charging members a monthly fee for not meeting the direct deposit requirement. I am a member of another credit union that gives me $10 a month for using my debit card rather than charging me $10 a month . There are also other great perks with my other credit union that I did not get to enjoy at Smart Financial and the rates are better with my other credit union.
Alexis was extremely easy to work with and very up to speed on everything. And a great comfort to to work with.
Anonymous
•
Dec 3, 2025
No.
Anonymous
•
Dec 3, 2025
5.0/5
5.0/5
Alexis remembered me from 3 years ago when I first opened my account!
Anonymous
•
Nov 26, 2025
I tried to make a mobile deposit and it was rejected twice so I had to come in.. the teller couldn’t tell me why it was rejected.. The check was fine.
Anonymous
•
Nov 26, 2025
All was very good. EXCEPT you spelled my middle name wrong & I called right away to advise my agent but I never received a call back. Please contact me with an answer.Thank you
Anonymous
•
Nov 25, 2025
Very friendly and efficient customer service provider.
Anonymous
•
Nov 24, 2025
No Thanks
Anonymous
•
Nov 23, 2025
5.0/5
5.0/5
It went smoothly as always
Anonymous
•
Nov 11, 2025
Not charging members a monthly fee for not meeting the direct deposit requirement. I am a member of another credit union that gives me $10 a month for using my debit card rather than charging me $10 a month . There are also other great perks with my other credit union that I did not get to enjoy at Smart Financial and the rates are better with my other credit union.