My experiences have always been beyond excellent with the most great customer service and attention to my concerns.
Anonymous
•
Apr 27, 2026
Your representative was quite professional. I can’t think of anything that would have made the interaction better.
Anonymous
•
Apr 27, 2026
Was very efficient and my issue was resolved she needs a raise
Anonymous
•
Apr 27, 2026
Thanks for the resolution, patience and professionalism
Anonymous
•
Apr 27, 2026
Took care of the fraudulent charge to my account.
Anonymous
•
Apr 27, 2026
Alloria was very efficient and friendly. She was able to quickly help me when my card was compromised and I felt much better knowing everything was taken care of! Thanks to her I was able to get my card cancelled and a temporary digital card set up within 15 minutes of my card being compromised.
Anonymous
•
Apr 26, 2026
The person at smart financial was excellent.
Anonymous
•
Apr 25, 2026
IT needs to have more options for member security- especially to update an address as people can get the member's mail,
Anonymous
•
Apr 25, 2026
2.0/5
2.0/5
I have monthly charge - I am anticipating closing the account
My experiences have always been beyond excellent with the most great customer service and attention to my concerns.
Anonymous
•
Apr 27, 2026
Your representative was quite professional. I can’t think of anything that would have made the interaction better.
Anonymous
•
Apr 27, 2026
Was very efficient and my issue was resolved she needs a raise
Anonymous
•
Apr 27, 2026
Thanks for the resolution, patience and professionalism
Anonymous
•
Apr 27, 2026
Took care of the fraudulent charge to my account.
Anonymous
•
Apr 27, 2026
Alloria was very efficient and friendly. She was able to quickly help me when my card was compromised and I felt much better knowing everything was taken care of! Thanks to her I was able to get my card cancelled and a temporary digital card set up within 15 minutes of my card being compromised.
Anonymous
•
Apr 26, 2026
The person at smart financial was excellent.
Anonymous
•
Apr 25, 2026
IT needs to have more options for member security- especially to update an address as people can get the member's mail,
Anonymous
•
Apr 25, 2026
2.0/5
2.0/5
I have monthly charge - I am anticipating closing the account