Great service always

Yes I totally satisfied with the help I got from the person that answered my call and took care of my situation THANK YOU SO MUCH Smart Financial

We have always received great service with Smart Financial. Whether in branch or via phone. Unfortunately, we now live 45 minutes to the closest branch so we don’t get to visit our branch much. We have two banks that are maybe 8 miles away. But I know they aren’t gonna compare to the service we get at Smart Financial.

The Call Center was so helpful in helping me navigate my problems with my debit card. Thank you.

Lakendra was very patient and thorough. She identified the problem, explained what needed to be done, and set about resolving it immediately. Her assistance was greatly appreciated!

Excellent customer service!

No

everything ok.

I was not dissatisfied with the agents help or anything that they were trying to do, as I was dissatisfied with your policy regarding a stop payment charge when the situation was 100% not my doing when a bill pay check was lost somewhere in the mail and I cannot be responsible for that in my opinion, and I think the agent may have obtain permission to not charge me! I have had that happen, a lost check five or six times and it's never been something I can control! I would hope that if someone would want to contact me I would be agreeable with that. Donald L Olson account. 9:17/26.

Thank you for being a great bank and having great people working