The call center Addressed by issue with empathy and understanding
Anonymous
•
Nov 19, 2025
Everything was fine.
Anonymous
•
Nov 19, 2025
CeCe went above and beyond my expectations!I didn't speak to my loan officer, Jaime Robles on the same day-I would like to say you have a gem in Jaime as well.
Anonymous
•
Nov 19, 2025
I am very happy with service
Anonymous
•
Nov 19, 2025
Wonderful
Anonymous
•
Nov 19, 2025
Keep up the wonderful work
Anonymous
•
Nov 18, 2025
Christopher made the task easier for me. He was kind and knowledgeable
Anonymous
•
Nov 18, 2025
He was attentive and listened to my complaints. He said he would take care of the concerns. I'm looking forward for him to solve the issue.
Anonymous
•
Nov 18, 2025
Problem solved!
Anonymous
•
Nov 18, 2025
No, Alloria was attentive and courteous. She answered my questions regarding transfer limits and double checked the information that I indicated was very important to me. Thanks.
The call center Addressed by issue with empathy and understanding
Anonymous
•
Nov 19, 2025
Everything was fine.
Anonymous
•
Nov 19, 2025
CeCe went above and beyond my expectations!I didn't speak to my loan officer, Jaime Robles on the same day-I would like to say you have a gem in Jaime as well.
Anonymous
•
Nov 19, 2025
I am very happy with service
Anonymous
•
Nov 19, 2025
Wonderful
Anonymous
•
Nov 19, 2025
Keep up the wonderful work
Anonymous
•
Nov 18, 2025
Christopher made the task easier for me. He was kind and knowledgeable
Anonymous
•
Nov 18, 2025
He was attentive and listened to my complaints. He said he would take care of the concerns. I'm looking forward for him to solve the issue.
Anonymous
•
Nov 18, 2025
Problem solved!
Anonymous
•
Nov 18, 2025
No, Alloria was attentive and courteous. She answered my questions regarding transfer limits and double checked the information that I indicated was very important to me. Thanks.