I was given incorrect information. Had to go into my branch to find out what I needed to know.

The lady I spoke with was super nice and helpful. Give her a raise!

Continue training your employees so that they can continue being professional and knowing how to satisfy and get the job done.

Karla was so kind and patient she was fantastic.

Awsome experence!

Well the person I spoke with before Christian she was absolutely amazing and very helpful and went above and beyond the call of duty. . However, I called back because my issue ended up not being resolved. So I called Christian, now he was very nice just didn’t go above and beyond to try and fix my dilemma. He just said sorry if it’s not working there’s nothing I can do to fix it. Didn’t attempt and didn’t attempt to get a more thorough answer. That’s not an answer especially when it has to do with my banking. However, the good news is that the issues was fixed and I’m guessing that I just needed to wait 72hr and try again on Monday. The fact that he couldn’t even tell me that or didn’t know that and just the way he answered period was disappointing. Other than that I love my bank! Sometimes you just have a bad apple in the pile.

The Call Center provides well rounded information Thank you for the convenience service….

The teller was very courteous

Honest ,kind, helpful team members

No