The customer service representative was excellent.
Anonymous
•
Jul 22, 2026
the process went smoothly.
Anonymous
•
Jul 22, 2026
Christian was great but literally I called in regarding a $5 charge and everything has went downhill since then.
Anonymous
•
Jul 21, 2026
I was stressed when I called. She was calm and took care of my problem. She put a note toprotect my check if someone tried to alter it.
Anonymous
•
Jul 21, 2026
I was placed on hold several times. I assume Zoe checked with someone else to get the answer to my questions.
Anonymous
•
Jul 21, 2026
She was very professional and knew exactly what I needed to do
Anonymous
•
Jul 21, 2026
Every time I call in, the customer service representatives do an excellent job going above and beyond customer expectations!
Anonymous
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Jul 21, 2026
My problem wasn’t resolved and she said to send an email to Member Services since she couldn’t resolve my issue. The email was sent Saturday and I’ve had no response.
The customer service representative was excellent.
Anonymous
•
Jul 22, 2026
the process went smoothly.
Anonymous
•
Jul 22, 2026
Christian was great but literally I called in regarding a $5 charge and everything has went downhill since then.
Anonymous
•
Jul 21, 2026
I was stressed when I called. She was calm and took care of my problem. She put a note toprotect my check if someone tried to alter it.
Anonymous
•
Jul 21, 2026
I was placed on hold several times. I assume Zoe checked with someone else to get the answer to my questions.
Anonymous
•
Jul 21, 2026
She was very professional and knew exactly what I needed to do
Anonymous
•
Jul 21, 2026
Every time I call in, the customer service representatives do an excellent job going above and beyond customer expectations!
Anonymous
•
Jul 21, 2026
My problem wasn’t resolved and she said to send an email to Member Services since she couldn’t resolve my issue. The email was sent Saturday and I’ve had no response.