I hope that the merger is not going to affect the excellent quality of services we had since joining Smart Financial CFU since 2001. Eduardo Guevara, PhD.
Anonymous
•
Aug 27, 2026
I have had very excellent experiences with your agents.
Anonymous
•
Aug 27, 2026
I could barely hear her and she never got louder.
Anonymous
•
Aug 27, 2026
Myesha was so helpful. She did the research and then had a plan to resolve my situation.
Anonymous
•
Aug 26, 2026
My experience was handled with a high level of courtesy and with great expediency.
Anonymous
•
Aug 26, 2026
THANKS!
Anonymous
•
Aug 26, 2026
Everyone there needs to use common sense and make decisions that would actually work and fix the problem
Anonymous
•
Aug 26, 2026
none
Anonymous
•
Aug 26, 2026
An email or notification explaining it was necessary to call and have Smart approve the account would have saved an extreme amount of time from when I first created the external account to when I found out calling into Call Center was necessary.
Anonymous
•
Aug 26, 2026
Spoke to different representatives. Both gave me false information. The 2nd told me to go to branch. There could not complete transaction. Drove 35 minutes for nothing.
I hope that the merger is not going to affect the excellent quality of services we had since joining Smart Financial CFU since 2001. Eduardo Guevara, PhD.
Anonymous
•
Aug 27, 2026
I have had very excellent experiences with your agents.
Anonymous
•
Aug 27, 2026
I could barely hear her and she never got louder.
Anonymous
•
Aug 27, 2026
Myesha was so helpful. She did the research and then had a plan to resolve my situation.
Anonymous
•
Aug 26, 2026
My experience was handled with a high level of courtesy and with great expediency.
Anonymous
•
Aug 26, 2026
THANKS!
Anonymous
•
Aug 26, 2026
Everyone there needs to use common sense and make decisions that would actually work and fix the problem
Anonymous
•
Aug 26, 2026
none
Anonymous
•
Aug 26, 2026
An email or notification explaining it was necessary to call and have Smart approve the account would have saved an extreme amount of time from when I first created the external account to when I found out calling into Call Center was necessary.
Anonymous
•
Aug 26, 2026
Spoke to different representatives. Both gave me false information. The 2nd told me to go to branch. There could not complete transaction. Drove 35 minutes for nothing.