As old as I am, it is not often that I receive the kind of assistance, feedback, and information I received from Ms. Shonda. I know I'm messing up her name but she is an asset to Smart Financial. She was both professional and personable in communicating with me. She never rushed me and put me at ease while explaining what I needed to know.
Anonymous
•
Feb 13, 2026
She was very courteous and resolved my problem quickly
Anonymous
•
Feb 13, 2026
My call was answered immediately (by a live person!) in a very helpful and friendly manner. My issue was resolved and I am very happy with the attention I received from your representative. Keep up the good work.
Anonymous
•
Feb 13, 2026
I disputed $50.00. I see this amount is still not in my account.
Anonymous
•
Feb 13, 2026
i was on hold for a long time. eventually just hung up
Anonymous
•
Feb 12, 2026
My experiences with Smart Financial was very well taken care of.
Anonymous
•
Feb 12, 2026
Everything was excellent for me>
Anonymous
•
Feb 12, 2026
A very Professional and Informed Representative.
Anonymous
•
Feb 12, 2026
To keep us using a phone calls
Anonymous
•
Feb 12, 2026
No, I was very pleased with the options given and the final results
As old as I am, it is not often that I receive the kind of assistance, feedback, and information I received from Ms. Shonda. I know I'm messing up her name but she is an asset to Smart Financial. She was both professional and personable in communicating with me. She never rushed me and put me at ease while explaining what I needed to know.
Anonymous
•
Feb 13, 2026
She was very courteous and resolved my problem quickly
Anonymous
•
Feb 13, 2026
My call was answered immediately (by a live person!) in a very helpful and friendly manner. My issue was resolved and I am very happy with the attention I received from your representative. Keep up the good work.
Anonymous
•
Feb 13, 2026
I disputed $50.00. I see this amount is still not in my account.
Anonymous
•
Feb 13, 2026
i was on hold for a long time. eventually just hung up
Anonymous
•
Feb 12, 2026
My experiences with Smart Financial was very well taken care of.
Anonymous
•
Feb 12, 2026
Everything was excellent for me>
Anonymous
•
Feb 12, 2026
A very Professional and Informed Representative.
Anonymous
•
Feb 12, 2026
To keep us using a phone calls
Anonymous
•
Feb 12, 2026
No, I was very pleased with the options given and the final results