I called the merchant and they resolved the problem right away! Thank you for your service 👍

Everything was fine. The customer service person was very patient with me.

No

Fraud detection has become a hassle. Every time I travel, the alert goes off and you try to shutdown my card. I've already had to get a new debit card due to a miscommunication when there was no fraud.

I just wanted to say hats off to Christopher for an excellent job. He resolved my issue within five minutes once I explained my situation. He was very kind and attentive to my concerns. I'm very grateful and satisfied with the services I received. Way to go Christopher.

Active in person help, everything moves slow inside as if we

At the beginning, I valued the attention and care from the customer service. However, once the membership fee got set at 10dlls/month, I thought that was quite a rip off for a local bank. It is a pity because now I would like to close my account.

When having to accomplish banking needs other than checking accounts, the personnel at the "ATM Sites" are woefully under trained.Also, the time it takes for a month end statement to appear online on the website is usually 3 days or longer. Very rarely is it available within 2 days.

I have been a member for 10+ years this credit union has never done anything for me maybe i didn't have enough money 5p start

The worst experience that I had with your financial institution was actually a couple of summers ago. I used the automated teller and the money was not dispense properly. I withdraw $600 but the machine took it back. It was debited from my account and I had to take out an additional $600 eventually the money was put back, but that was a very unpleasant experience.