Not at this time, but there is an issue that is hunting me, and it will be the reason Smart Financial is no longer my primary bank. I've been with this bank since 2006, and in 2025 I lost my wallet, and I had to close out my "Free" checking account. When I reopen the new account, I am now being charged banking fees. The representative did not inform me of this fee; I noticed it on the statement. As a long time customer that has refinanced my truck and taken out several loans, I felt that the fee should have been waived, but it was not.

Always a Pleasure to speak and do business with your representatives.

It was a pleasure getting to talk to someone without a wait time.

No

It was a pleasure speaking and working with Karla. She was extremely knowledgeable, professional, and eager to hep unlock my account.

I was very pleased with the service and I was so happy that I was able to resolve the issue.

I am very grateful to Smart Financial Credit Union for always taking care of my finances since 1988.

The Call Center representative was very knowledgeable and able to explain what mistakes I made in using the Zelle system😉

Nothing to add, went very smooth!

I wish the print was larger.