I appreciated Riane's patience with me as we corrected the issue through the app. As it turned out I had caused the issue unknowingly.
Anonymous
•
Mar 24, 2026
she stayed on the phone with me to make sure I was able to set up my account successfully.
Anonymous
•
Mar 24, 2026
5.0/5
5.0/5
Ashley was very patient and understanding. She offered advice, which helped me make the right decision. I appreciate her!
Anonymous
•
Mar 24, 2026
The agent was patient, professional and courteous. Excellent customer service support.
Anonymous
•
Mar 24, 2026
Maybe asking if I could hold on a little longer. Following up with customer.
Anonymous
•
Mar 24, 2026
Yes as a matter of fact it would be great if yall showed more empathy and understanding of situations. I still don’t understand how no one contacted me and allowed 10 NSF fees on a account that yall can clearly see isn’t a normal occurrence
Anonymous
•
Mar 23, 2026
Ceiu went above and beyond my wildest expectations to solve the problem. Thank you!!!
Anonymous
•
Mar 23, 2026
I was dissatisfied about the savings interest rate 0.02
Anonymous
•
Mar 23, 2026
No, I have nothing else to share; however, I was pleasantly surprised that I was able to take care of business on a Saturday. Thank you!
Anonymous
•
Mar 23, 2026
She was very patient and polite and helpful and friendly.
I appreciated Riane's patience with me as we corrected the issue through the app. As it turned out I had caused the issue unknowingly.
Anonymous
•
Mar 24, 2026
she stayed on the phone with me to make sure I was able to set up my account successfully.
Anonymous
•
Mar 24, 2026
5.0/5
5.0/5
Ashley was very patient and understanding. She offered advice, which helped me make the right decision. I appreciate her!
Anonymous
•
Mar 24, 2026
The agent was patient, professional and courteous. Excellent customer service support.
Anonymous
•
Mar 24, 2026
Maybe asking if I could hold on a little longer. Following up with customer.
Anonymous
•
Mar 24, 2026
Yes as a matter of fact it would be great if yall showed more empathy and understanding of situations. I still don’t understand how no one contacted me and allowed 10 NSF fees on a account that yall can clearly see isn’t a normal occurrence
Anonymous
•
Mar 23, 2026
Ceiu went above and beyond my wildest expectations to solve the problem. Thank you!!!
Anonymous
•
Mar 23, 2026
I was dissatisfied about the savings interest rate 0.02
Anonymous
•
Mar 23, 2026
No, I have nothing else to share; however, I was pleasantly surprised that I was able to take care of business on a Saturday. Thank you!
Anonymous
•
Mar 23, 2026
She was very patient and polite and helpful and friendly.