Yes, get rid of the Bots answering the phones. They are annoying and waste of time and Members money. Get People to answer to People. AI doesn't have to take jobs.
Anonymous
•
Mar 6, 2026
Nice
Anonymous
•
Mar 6, 2026
They said i should come to the branch and i can't at the moment cause am in Chicago right now and can't get my account unlocked in the branch. I want it unlocked by calling the call center
Anonymous
•
Mar 6, 2026
The call center was very helpful to me. I hope that all ur representatives are very Nice's & helpful like she were.
Anonymous
•
Mar 6, 2026
Not at this time.
Anonymous
•
Mar 6, 2026
Great service
Anonymous
•
Mar 5, 2026
NA
Anonymous
•
Mar 5, 2026
Excellent service
Anonymous
•
Mar 5, 2026
Good evening I had no issues with the call center. Alicia did a great job in a matter of minutes my problem was solved. Thanks a lot Alicia and Smart financial.
Yes, get rid of the Bots answering the phones. They are annoying and waste of time and Members money. Get People to answer to People. AI doesn't have to take jobs.
Anonymous
•
Mar 6, 2026
Nice
Anonymous
•
Mar 6, 2026
They said i should come to the branch and i can't at the moment cause am in Chicago right now and can't get my account unlocked in the branch. I want it unlocked by calling the call center
Anonymous
•
Mar 6, 2026
The call center was very helpful to me. I hope that all ur representatives are very Nice's & helpful like she were.
Anonymous
•
Mar 6, 2026
Not at this time.
Anonymous
•
Mar 6, 2026
Great service
Anonymous
•
Mar 5, 2026
NA
Anonymous
•
Mar 5, 2026
Excellent service
Anonymous
•
Mar 5, 2026
Good evening I had no issues with the call center. Alicia did a great job in a matter of minutes my problem was solved. Thanks a lot Alicia and Smart financial.