Smart Financial Credit Union Corporate Office
0.6/5
0.6 /5
1,401 Verified Reviews
6051 North Course Dr, Houston, TX 77072, US
(713) 850-1600
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1,401 Verified Reviews
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I’ve never encountered an instance when my issue was not resolved. Thank you for your service and keep up the splendid job of employing competent and professional employees.
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The issue has not been resolved yet with the company, but Desiree was excellent and ensured that the "proof" requested was attached to the letter sent to me by SFCU.She told me that in a few days I should have the resolution.
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Thank you for taking care of it so efficiently!
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She was very courteous and clearly explained everything. Thanks
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I didn't know a 2 day hold goes on atm checks. I seems nothing could be done to release funds sooner.
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Very satisfy with regards to my transition on that day in question.
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Try helping the customer instead of treating them like they are stealing there own money. I was was not trying to get information about any amount just trying to understand why my bill pay was not working g properly. Epic fail by 2 customer support agents.
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I wasn't met with the usual kindness for which Smart reps are known. Also, the refund process is too long when the refund has already been initiated by the hospital.
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Friendly, eager to help.
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The Credit Union notified me of the attempted fraud, had denied payment and was ready to work with me when they called. Great job!