No, all is well. She was very knowledgeable and patient.
Anonymous
•
Dec 20, 2025
no
Anonymous
•
Dec 19, 2025
No, I like it like it is.
Anonymous
•
Dec 19, 2025
I will not recommend your services moving forward! I had a terrible experience with Johnathan Bates and Raven at the Pearland, TX location. They did not reach out once to help me with my auto loan application and I had to facilitate all discussion. I have screenshots of 3 emails I sent with 0 responses. The last representative I spoke with informed me she was a loan specialist but did not want to speak with me regarding application. Every time I called I was informed every one was busy, I am unsure why. I left a review on google.com so others will not have to experience such treatment.WWW.BBB.COM
Anonymous
•
Dec 19, 2025
Felix Navida
Anonymous
•
Dec 19, 2025
Excellent customer service..
Anonymous
•
Dec 19, 2025
I wish u would’ve gotten the representative’s name. She was awesome and so very nice!!! Can’t find that nowadays.
Anonymous
•
Dec 19, 2025
The representative was so helpful and further explained tips within the app that I didn’t know what existed.
No, all is well. She was very knowledgeable and patient.
Anonymous
•
Dec 20, 2025
no
Anonymous
•
Dec 19, 2025
No, I like it like it is.
Anonymous
•
Dec 19, 2025
I will not recommend your services moving forward! I had a terrible experience with Johnathan Bates and Raven at the Pearland, TX location. They did not reach out once to help me with my auto loan application and I had to facilitate all discussion. I have screenshots of 3 emails I sent with 0 responses. The last representative I spoke with informed me she was a loan specialist but did not want to speak with me regarding application. Every time I called I was informed every one was busy, I am unsure why. I left a review on google.com so others will not have to experience such treatment.WWW.BBB.COM
Anonymous
•
Dec 19, 2025
Felix Navida
Anonymous
•
Dec 19, 2025
Excellent customer service..
Anonymous
•
Dec 19, 2025
I wish u would’ve gotten the representative’s name. She was awesome and so very nice!!! Can’t find that nowadays.
Anonymous
•
Dec 19, 2025
The representative was so helpful and further explained tips within the app that I didn’t know what existed.