Kind. Caring. Knowledgeable.Echo wished me a pre--- Happy Birthday.
Anonymous
•
Apr 21, 2026
He’s very professional!!
Anonymous
•
Apr 21, 2026
No
Anonymous
•
Apr 21, 2026
Alisha May
Anonymous
•
Apr 21, 2026
I have nothing but good things to say about SFCU’s customer service! Karla was terrific and I can’t thank her enough for her help!
Anonymous
•
Apr 21, 2026
I disagree with your policy of not allowing overdrafts because I am late on my car loan. It created issues with my PayPal account. I have been behind before and this did not happen.
Anonymous
•
Apr 21, 2026
She was great to work with and calm.
Anonymous
•
Apr 21, 2026
2.0/5
2.0/5
Over draft fees. My favorite bank ever is Ally. I’ve been with them for many years.
Anonymous
•
Apr 20, 2026
2.0/5
2.0/5
While some of the staff are helpful and nice, the follow-up with issues has been slow and incomplete, and the website is antiquated and not user-friendly. My Mom actually just pulled her money out, and if I hadn’t refinanced my house with SM, I’d do the same.
Kind. Caring. Knowledgeable.Echo wished me a pre--- Happy Birthday.
Anonymous
•
Apr 21, 2026
He’s very professional!!
Anonymous
•
Apr 21, 2026
No
Anonymous
•
Apr 21, 2026
Alisha May
Anonymous
•
Apr 21, 2026
I have nothing but good things to say about SFCU’s customer service! Karla was terrific and I can’t thank her enough for her help!
Anonymous
•
Apr 21, 2026
I disagree with your policy of not allowing overdrafts because I am late on my car loan. It created issues with my PayPal account. I have been behind before and this did not happen.
Anonymous
•
Apr 21, 2026
She was great to work with and calm.
Anonymous
•
Apr 21, 2026
2.0/5
2.0/5
Over draft fees. My favorite bank ever is Ally. I’ve been with them for many years.
Anonymous
•
Apr 20, 2026
2.0/5
2.0/5
While some of the staff are helpful and nice, the follow-up with issues has been slow and incomplete, and the website is antiquated and not user-friendly. My Mom actually just pulled her money out, and if I hadn’t refinanced my house with SM, I’d do the same.