Alicia was very helpful and went out of her way to help me correct a mistake I made in paying a bill electronically. She put a STOP on the payment immediately. If only she could have helped me out on the other end... with American Express, the worst phone customer service EVER!Thank you, Alicia!!!

Lakendra was great to work with and was very knowledgeable about setting up new card in the app. I appreciate her kindness and patience with me over the phone.

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My experience was excellent!! Juanita helped with my transaction.

Appreciate the process of verification.Answered my questions regarding my account and general CD rates.

Very satisfied with the professionalism and customer service.

Was very satisfying work with. Very professional.

Making a way online, to cancel one of the duplicated transfers, would eliminate the call to C.S.. Especially after hours-thus having to wait for normal business hours-to rectify the problem.

She was very knowledgeable, helpful and efficient.