I was helped by Christian who was polite and helped me and was able to help quickly.
Anonymous
•
Jan 7, 2026
Mr. Andrew is a refreshing professional pleasure. Thank You Smart Financial for a great customer service staff
Anonymous
•
Jan 7, 2026
More training for your staff. She was unable to truly explain what actually happened and I was placed on hold several times while she attempted to get answers for my problem. A correction was done but I am still not confident it wont happen again because of the "I dont know" answer she kept giving me.
Anonymous
•
Jan 6, 2026
Show more eagerness to help, I am a long time client, but she made me feel as if I was taking her away from something or someone more important.
Anonymous
•
Jan 6, 2026
Good experience
Anonymous
•
Jan 6, 2026
Excellent customer service
Anonymous
•
Jan 6, 2026
no
Anonymous
•
Jan 6, 2026
Outstanding service. All my questions were answered in a timely manner.
Anonymous
•
Jan 6, 2026
Ño
Anonymous
•
Jan 6, 2026
She was unaware of credit union policy, had to reach out for help from another Associate!
I was helped by Christian who was polite and helped me and was able to help quickly.
Anonymous
•
Jan 7, 2026
Mr. Andrew is a refreshing professional pleasure. Thank You Smart Financial for a great customer service staff
Anonymous
•
Jan 7, 2026
More training for your staff. She was unable to truly explain what actually happened and I was placed on hold several times while she attempted to get answers for my problem. A correction was done but I am still not confident it wont happen again because of the "I dont know" answer she kept giving me.
Anonymous
•
Jan 6, 2026
Show more eagerness to help, I am a long time client, but she made me feel as if I was taking her away from something or someone more important.
Anonymous
•
Jan 6, 2026
Good experience
Anonymous
•
Jan 6, 2026
Excellent customer service
Anonymous
•
Jan 6, 2026
no
Anonymous
•
Jan 6, 2026
Outstanding service. All my questions were answered in a timely manner.
Anonymous
•
Jan 6, 2026
Ño
Anonymous
•
Jan 6, 2026
She was unaware of credit union policy, had to reach out for help from another Associate!