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She was unaware of credit union policy, had to reach out for help from another Associate!

Keep doing what you're doing. And make sure you KEEP CARMEN!!! ❤️

No, representative was excellent.

At all times every one is extremely friendly and helpful

n/a

Her professionalism was off the chart! Great job Lakendra

Bank employees was nice & friendly.My account was hacked. All weekend I couldn’t get in touch with anyone. Online would not recognize my card to cancel it. Day 5 after speaking to SF rep & no charges on my account have been reversed. Not using my account until this is fixed bc I’m not confident the withdrawals have stopped. - Thank you

Christopher was very pleasant and helpful.

He was so nice and efficient!!*I need to request statement showing my direct deposit sent to my phone as text because could not get into the email, sadly.