Na

Very disappointed that I could not get anyone who could see my account to tell me if anyone had gotten into my accountbecause it was the weekend. I had to wait until Monday when the office was open. Therefore, I had to worry all weekend and wait until Monday

Karla took care of me in a caring and professional way

Not really. The y that responded were courteous and informative and I noticed their careful approach to not compromise security in any way as they asked details that would prove of the caller is indeed the customer.

Alloria was OK—she was the one that got to apologize for the inadequacies of Smart’s rules and systems.

He was kind, patient, and very helpful. He solved my problem.

I am not happy because my digital debit card was expired and I have not received a new one . It has been more than a month I have not received a new card in the mail. So , when I called, I was purchasing things at Target and I had to return everything because my card was expired ? I thought I could use the card until I received the one in the mail . I am still waiting on a card. What is going onnn !!!

Excellent sevice

She was very understanding and knew exactly how to solve my issue.

A computer glitch caused my automatic payment of my car loan to go to my checking account instead of the car loan and I was charged a late fee.