Customer service was very professional and helpful.
Anonymous
•
Dec 13, 2025
I was given incorrect information on my first call. I had to call a second time to get my SSA deposit transferred from my frozen account to my new account. The first call/rep had incorrectly told me that the bank would automatically transfer the frozen account deposit.
Anonymous
•
Dec 12, 2025
Your representative is very nice and attentive and patient. She helped me through my issues and also gave me some very helpful information and suggestions to prevent thi from happening again. Thank you
Anonymous
•
Dec 11, 2025
None
Anonymous
•
Dec 10, 2025
All is good!
Anonymous
•
Dec 10, 2025
Thank you!
Anonymous
•
Dec 10, 2025
Skip a payment is essential especially at this time of year.
Anonymous
•
Dec 10, 2025
N/A
Anonymous
•
Dec 10, 2025
She is very professional and helpful and takes the time to explain to the customer what is actually causing the issues.
Anonymous
•
Dec 9, 2025
My Teller was not Jordan. It was Angie Espinoza. She was very helpful and very patient with me. She did a great job!Thank you, Angie!
Customer service was very professional and helpful.
Anonymous
•
Dec 13, 2025
I was given incorrect information on my first call. I had to call a second time to get my SSA deposit transferred from my frozen account to my new account. The first call/rep had incorrectly told me that the bank would automatically transfer the frozen account deposit.
Anonymous
•
Dec 12, 2025
Your representative is very nice and attentive and patient. She helped me through my issues and also gave me some very helpful information and suggestions to prevent thi from happening again. Thank you
Anonymous
•
Dec 11, 2025
None
Anonymous
•
Dec 10, 2025
All is good!
Anonymous
•
Dec 10, 2025
Thank you!
Anonymous
•
Dec 10, 2025
Skip a payment is essential especially at this time of year.
Anonymous
•
Dec 10, 2025
N/A
Anonymous
•
Dec 10, 2025
She is very professional and helpful and takes the time to explain to the customer what is actually causing the issues.
Anonymous
•
Dec 9, 2025
My Teller was not Jordan. It was Angie Espinoza. She was very helpful and very patient with me. She did a great job!Thank you, Angie!