I’m always pleased with phone calls and when I’m inside the bank thank you
Anonymous
•
Nov 24, 2025
Alicia was very helpful and went out of her way to help me correct a mistake I made in paying a bill electronically. She put a STOP on the payment immediately. If only she could have helped me out on the other end... with American Express, the worst phone customer service EVER!Thank you, Alicia!!!
Anonymous
•
Nov 24, 2025
Lakendra was great to work with and was very knowledgeable about setting up new card in the app. I appreciate her kindness and patience with me over the phone.
Anonymous
•
Nov 24, 2025
No comment
Anonymous
•
Nov 22, 2025
N/C
Anonymous
•
Nov 21, 2025
My experience was excellent!! Juanita helped with my transaction.
Anonymous
•
Nov 21, 2025
Appreciate the process of verification.Answered my questions regarding my account and general CD rates.
Anonymous
•
Nov 21, 2025
Very satisfied with the professionalism and customer service.
I’m always pleased with phone calls and when I’m inside the bank thank you
Anonymous
•
Nov 24, 2025
Alicia was very helpful and went out of her way to help me correct a mistake I made in paying a bill electronically. She put a STOP on the payment immediately. If only she could have helped me out on the other end... with American Express, the worst phone customer service EVER!Thank you, Alicia!!!
Anonymous
•
Nov 24, 2025
Lakendra was great to work with and was very knowledgeable about setting up new card in the app. I appreciate her kindness and patience with me over the phone.
Anonymous
•
Nov 24, 2025
No comment
Anonymous
•
Nov 22, 2025
N/C
Anonymous
•
Nov 21, 2025
My experience was excellent!! Juanita helped with my transaction.
Anonymous
•
Nov 21, 2025
Appreciate the process of verification.Answered my questions regarding my account and general CD rates.
Anonymous
•
Nov 21, 2025
Very satisfied with the professionalism and customer service.