We still have not received the title to our boat although it was paid-off 10 months ago. Also, the surprise $3,000+ payment was not appreciated 1 week before Christmas. (Payments were normally $500)

No everything was great

Too many debit cards closed and re-issued due to being scammed. Leaving me with the headache to contact all my automatic drafts accounts to update on new debit card information.

no, it was a good experience

NA

Na

Your agent suggested I resolve it myself. I realize the vendor was a third party vendor and knew I was at fault.

Thank you Chris, for being so patient while looking up, researching, and taking the time to make me feel safe in knowing that my account had not been tampered with, or that I had not caused a "glitch" in my banking, on line system. Again, thanks.

Very compassion in helping me.

Smart Financial always make my day, friendly, courteous, professional customer service. I've been a member of this bank for a long time, evening when staff move on and see new faces. It is a great bank to do business with. And, I have told many of my friend to check it out, they want me disappointed.