I genuinely appreciate all the efforts and patience Katiana Gore has given during this process. Very professional, courteous, efficient, and again patient.

Carolyn was not my lending specialist. Therefore, I did not answer the questions that listed her name.Katiana Gore was my lending specialist and did a wonderful job. If you will resend the survey listing her name, I’m happy to complete it.Thank you,Jacqueline Frelow

My loan specialist was extremely helpful and guided me thru the process with wonderful personal contact. I am extremely grateful to her!!

JJ wa extremely helpful. He did such an amazing job with fighting to get my loan approved & his response time was top tier. He answered every one of my calls & gave me so much reassurance. He was truly amazing & very patient with me. I can’t thank him enough for everything he did!

Great experience

No.

This experience was very helpful; however I had originally submitted a request for a Hurricane Beryl loan, it took days to weeks for a response. Once a response was received, I missed the call and returned the call the following day. That person never responded to my several voice messages. When I called the direct number and commented on the situation, the person answering the main line was extremely helpful and found me a representative immediately. She was super helpful and guided me through my options.

I felt like I was updated in a timely manner and that smart financial was there for me at a difficult time. Thanks for being there during this unexpected set back.

I was impressed with both the courtesy and willingness to assist me. She was also expedient and professional. I want to again thank her

The specialist was friendly and showed empathy for what I am experiencing and responded in a timely manner.