My card was stolen, I have denied chargers on the stolen card did not get a clear understanding is the previous charges going to go thru on new card??? Why is the credit still not on the new card?? Still pending on credit to old stolen card who can fix this?? After 4pm
Anonymous
•
Oct 13, 2025
I didn’t receive a call back about the status of my request
Anonymous
•
Oct 13, 2025
No, not right now.
Anonymous
•
Oct 13, 2025
nothing! The rep was very personable, knowledgeable and helpful. My questions were answered fully and completely, nothing left to resolve.
Anonymous
•
Oct 12, 2025
No the lady that assisted me was very pleasant, patient and friendly. I pray she is ther a long time to assist us elderly clients.
Anonymous
•
Oct 11, 2025
no thanks
Anonymous
•
Oct 11, 2025
I am considering moving all my banking needs to Smart Financial.
Anonymous
•
Oct 10, 2025
All is well with my satisfaction. I just don't care for surveys. Happy with Smart.
My card was stolen, I have denied chargers on the stolen card did not get a clear understanding is the previous charges going to go thru on new card??? Why is the credit still not on the new card?? Still pending on credit to old stolen card who can fix this?? After 4pm
Anonymous
•
Oct 13, 2025
I didn’t receive a call back about the status of my request
Anonymous
•
Oct 13, 2025
No, not right now.
Anonymous
•
Oct 13, 2025
nothing! The rep was very personable, knowledgeable and helpful. My questions were answered fully and completely, nothing left to resolve.
Anonymous
•
Oct 12, 2025
No the lady that assisted me was very pleasant, patient and friendly. I pray she is ther a long time to assist us elderly clients.
Anonymous
•
Oct 11, 2025
no thanks
Anonymous
•
Oct 11, 2025
I am considering moving all my banking needs to Smart Financial.
Anonymous
•
Oct 10, 2025
All is well with my satisfaction. I just don't care for surveys. Happy with Smart.