Na

Your agent suggested I resolve it myself. I realize the vendor was a third party vendor and knew I was at fault.

Thank you Chris, for being so patient while looking up, researching, and taking the time to make me feel safe in knowing that my account had not been tampered with, or that I had not caused a "glitch" in my banking, on line system. Again, thanks.

Very compassion in helping me.

Smart Financial always make my day, friendly, courteous, professional customer service. I've been a member of this bank for a long time, evening when staff move on and see new faces. It is a great bank to do business with. And, I have told many of my friend to check it out, they want me disappointed.

Inconsistent service. Seems only when one withdraws a large amount of money will one get more inviting, enthusiastic customer service. Also I recently closed an account and was initially told I’d have to pay to receive those funds. I felt like my money was being ransomed. That was the WORST!

Very helpful people. No complaints.

Excellent customer service!

To fox the way we would have to make a car payment. You should be able to log in click your payment and pay it. NotLog in then transfer money to your account, then log in transfer money to your account again because you have a limit of 500 per day. Then log in after several more days and transfer your money that you put in there to the account to pay your car note. Horrible

Getting cash or any transactions using a teller takes way too long to complete. I like it better to have the person in the bank. Also, I have Zander Insurance ID Theft monitoring. It takes a long time to connect my SFCU accounts, and I must relink it each day. None of the other 6 accounts I have at other institutions does this. One and done and connected. I might be forced to go to a local bank which I don't want to do.