Honestly this was the best experience I have had with Smart Financial lending department. It was very quick and easy. Rates are just the downfall at the moment.
Anonymous
•
Feb 3, 2026
1.0/5
1.0/5
I have been a member with Smart since about 1993. I switch to a new account because it was my only option based on my current situation. I was extremely dissatisfied with the time I had to wait to final meet with a member client specialist. Anyone other than me would have probably left and gone to another credit union. Thanks
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Not sure if Smart Financial offers auto loans after hours, customer service. It would be a great.
Anonymous
•
Jan 24, 2026
I have a had a great experience with smfcu. My husband and I consolidated our banking and I moved to his bank.
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Professionally handled with outstanding customer service from beginning to end. Great follow up.
Anonymous
•
Dec 18, 2025
5.0/5
5.0/5
N/A
Anonymous
•
Dec 17, 2025
5.0/5
5.0/5
Torie was extremely helpful from beginning to end. He was a pleasure to connect with.
Anonymous
•
Dec 16, 2025
5.0/5
5.0/5
Everything was great All personal is very friendly
Anonymous
•
Dec 8, 2025
Jade was incredible since day one of my refinance application. Extremely kind and always willing to help my sister and me, whom I brought to refinance too after having such an amazing experience with Jade.
Honestly this was the best experience I have had with Smart Financial lending department. It was very quick and easy. Rates are just the downfall at the moment.
Anonymous
•
Feb 3, 2026
1.0/5
1.0/5
I have been a member with Smart since about 1993. I switch to a new account because it was my only option based on my current situation. I was extremely dissatisfied with the time I had to wait to final meet with a member client specialist. Anyone other than me would have probably left and gone to another credit union. Thanks
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Not sure if Smart Financial offers auto loans after hours, customer service. It would be a great.
Anonymous
•
Jan 24, 2026
I have a had a great experience with smfcu. My husband and I consolidated our banking and I moved to his bank.
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
Professionally handled with outstanding customer service from beginning to end. Great follow up.
Anonymous
•
Dec 18, 2025
5.0/5
5.0/5
N/A
Anonymous
•
Dec 17, 2025
5.0/5
5.0/5
Torie was extremely helpful from beginning to end. He was a pleasure to connect with.
Anonymous
•
Dec 16, 2025
5.0/5
5.0/5
Everything was great All personal is very friendly
Anonymous
•
Dec 8, 2025
Jade was incredible since day one of my refinance application. Extremely kind and always willing to help my sister and me, whom I brought to refinance too after having such an amazing experience with Jade.