Everything went very smoothly and underwriting was very informative about how to improve on my future credit and how to keep it in good standings.

I was force to open a new account due to an unclear insurance offered by you back in 2023. It is not clear for me how this insurance was offer and most important why? By who ? I am still waiting for answers. Thank you

It was a very pleasant experience. Quinteria was supported by other senior staff with opening up a child's account. She was able to expedite the process in a very short period of time, even though we were dealing with multiple changes and accounts. She handled the process very well.

I’ve been a customer at Smart Financial for some 30 years or 40 years. And the Customer Service has always been excellent.

I still waiting for an answer of the charge made on my account. Thank you

No, because she was very concerned about the business at hand and showed so much excitement about what she was doing. Very pleased with Ms. Jayde Thanks

Employees are always prompt to attend and very helpful. Thank you

Building a better relationship

Honestly this was the best experience I have had with Smart Financial lending department. It was very quick and easy. Rates are just the downfall at the moment.

I have been a member with Smart since about 1993. I switch to a new account because it was my only option based on my current situation. I was extremely dissatisfied with the time I had to wait to final meet with a member client specialist. Anyone other than me would have probably left and gone to another credit union. Thanks