The person who helped me was NOT Jeremy. Her name was Ashlyn. However, she did not inform me of the different loan options and told me that an equity loan and a mortgage were the same thing and advised me not to do it.
Sheila
•
Jul 28, 2024
5.0/5
5.0/5
I am extremely satisfied with the customer service and prompt loan offered.
Linda
•
Jul 24, 2024
5.0/5
5.0/5
n/a, not at this time
Jose
•
Jul 3, 2024
5.0/5
5.0/5
Everything was amazing and I want to thank Van and the team for what they have done
Adam
•
Jun 26, 2024
5.0/5
5.0/5
Although I was more than satisfied with my expression with SFCU and the loan process, the individual I worked with went by the name of Ashland. I wanted to ensure your company was aware of how absolutely fantastic this individual was to deal with. Her professionalism, friendliness, and knowledge of your companies offerings made this a breeze to go through. Me and my wife are truly satisfied with all we’ve done to complete our loan request.
Gary
•
Jun 14, 2024
5.0/5
5.0/5
The only concern I have at the moment is our debit card haven't been updated to reflect the tap & go, thanks
Latriece
•
Jun 12, 2024
5.0/5
5.0/5
The survey says Carolyn but it was Jade Orrukem that assisted me with my loan. She was very sweet, knowledgeable, open with communication, and provided prompt responses. She made what I thought was going to be difficult easy and I appreciate that. Thanks again to her and the team.
Margie
•
Jun 12, 2024
5.0/5
5.0/5
I was very satisfied, but my loan representative was Torrie Samples and not the name of the person on the survey. I was extremely satisfied with him. He was easy to reach when I called and kept me informed via emails.
William
•
Apr 23, 2024
5.0/5
5.0/5
Angelica Henry is the Best she is a real accept to the company she deserves to receive a raise for my experience in the process Thanks to her so Much
The person who helped me was NOT Jeremy. Her name was Ashlyn. However, she did not inform me of the different loan options and told me that an equity loan and a mortgage were the same thing and advised me not to do it.
Sheila
•
Jul 28, 2024
5.0/5
5.0/5
I am extremely satisfied with the customer service and prompt loan offered.
Linda
•
Jul 24, 2024
5.0/5
5.0/5
n/a, not at this time
Jose
•
Jul 3, 2024
5.0/5
5.0/5
Everything was amazing and I want to thank Van and the team for what they have done
Adam
•
Jun 26, 2024
5.0/5
5.0/5
Although I was more than satisfied with my expression with SFCU and the loan process, the individual I worked with went by the name of Ashland. I wanted to ensure your company was aware of how absolutely fantastic this individual was to deal with. Her professionalism, friendliness, and knowledge of your companies offerings made this a breeze to go through. Me and my wife are truly satisfied with all we’ve done to complete our loan request.
Gary
•
Jun 14, 2024
5.0/5
5.0/5
The only concern I have at the moment is our debit card haven't been updated to reflect the tap & go, thanks
Latriece
•
Jun 12, 2024
5.0/5
5.0/5
The survey says Carolyn but it was Jade Orrukem that assisted me with my loan. She was very sweet, knowledgeable, open with communication, and provided prompt responses. She made what I thought was going to be difficult easy and I appreciate that. Thanks again to her and the team.
Margie
•
Jun 12, 2024
5.0/5
5.0/5
I was very satisfied, but my loan representative was Torrie Samples and not the name of the person on the survey. I was extremely satisfied with him. He was easy to reach when I called and kept me informed via emails.
William
•
Apr 23, 2024
5.0/5
5.0/5
Angelica Henry is the Best she is a real accept to the company she deserves to receive a raise for my experience in the process Thanks to her so Much