I am dissatisfied that I did not get anything in writing about my percentage rates after I was approved. I was quoted 4.2-4.7% by Alyssa, but when I found the care that I wanted, the rate changed to 6.99%. I chose the car I wanted, in good faith , based on information that was given to me be a Smart Financial representative. I feel like I was given the bait and switch because when I asked for the first quoted rated I was told that was no longer the process.
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Yes Abraham went above and beyond to give good customer service. 10 ⭐⭐⭐⭐⭐⭐ ⭐⭐⭐⭐
Anonymous
•
May 22, 2026
I love Smartfinancial!!!🙏🏽
Anonymous
•
May 16, 2026
She explained the process throughly and answered my concerns in layman’s terms.
Anonymous
•
May 14, 2026
By keeping well qualified experienced personnel like Mrs. Juanita Samano
I am dissatisfied that I did not get anything in writing about my percentage rates after I was approved. I was quoted 4.2-4.7% by Alyssa, but when I found the care that I wanted, the rate changed to 6.99%. I chose the car I wanted, in good faith , based on information that was given to me be a Smart Financial representative. I feel like I was given the bait and switch because when I asked for the first quoted rated I was told that was no longer the process.
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Yes Abraham went above and beyond to give good customer service. 10 ⭐⭐⭐⭐⭐⭐ ⭐⭐⭐⭐
Anonymous
•
May 22, 2026
I love Smartfinancial!!!🙏🏽
Anonymous
•
May 16, 2026
She explained the process throughly and answered my concerns in layman’s terms.
Anonymous
•
May 14, 2026
By keeping well qualified experienced personnel like Mrs. Juanita Samano