Perfectly satisfied with the personable interaction!

I received a warm reception at the door.He also acquired information for me on a potential car loan.

Keep up the friendly customer service. Great job!

The visit was satisfying

You need to bring the drive through tellers back. I feel safer with my transactions. I don’t like people listening and watching me while transacting my finances.

Everything was nice

I would like to see this Branch actually be in support to its members by helping member establishing credit

I want to share my outstanding experience with Ms. Patty Samano, a bank representative at Smart Financial Credit Union-Wayside. From the moment I walked into her office and noticed her Employee of the Month award, I was eager to see if her reputation matched the service I would receive—and she exceeded every expectation. Ms. Samano went above and beyond to support me, demonstrating exceptional professionalism and genuine kindness throughout the process. She kept me thoroughly informed every step of the way, ensuring I was never left uncertain or uninformed. Ms. Samano made every effort to secure my loan, all while assuring me that Smart Financial Credit Union is committed to giving everyone a fair opportunity. I always felt respected, valued, and never overlooked as a customer. Having been a member since 2017, I remain loyal to Smart Financial and will continue to encourage others to experience the benefits of membership. Thank you, Ms. Samano, for your exemplary service! Her dedication and customer-focused approach are a true reflection of the high standards and positive reputation of Smart Financial Credit Union as a whole.

Thank you!!

I like talking to people or person in person