Smart Financial Credit Union
1.3/5
1.3 /5
281 Verified Reviews
2510 North Loop West Fwy, Timbergrove, Houston, TX 77092, US
(713) 850-1600
281 Verified Reviews
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I was a member for over 20 years. You made a change to your accounts, which would cost me to pay monthly fees. When I turned 55 and was able to receive senior discounts, you changed the age to 65. When I called to voice my concerns, no one was willing to hear my concerns. I was told there was nothing they could do about the changes. It's a shame that your long time customers are kicked out due to changes... like our longevity didn't matter.

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Not at this time

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Jenny was very knowledgeable about closing the account I requested.

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5.0/5
5.0 /5
Teresa was very knowledgeable and great customer service! Thanks Teresa 🥳

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Thank you.

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No

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Nothing at this time

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5.0/5
5.0 /5
Teresa was great

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My only concern is I've changed my checking account 3 times now and whoever is getting into my checking account has followed me somehow. The last time was a matter of the weekend before I detected interference. I'll keep watching my account for any future trouble.

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I walked right in I was greeted immediately by all employees in visual sight. I was immediately assisted.