Very informative and patient

Everyone was very courteous

Na

If you allowed e-deposits for business accounts, I could close my Navy Federal account

Christian Flores was so helpful through the whole process. He answered all of my questions and gave me various options for my specific situation. I would also like to highlight how friendly he was and how much of an effort he made to make sure I understood everything. This was my first time applying for a loan and I felt comfortable knowing I was in good hands the whole way. I can't think of anything that Smart Financial Credit Union could have done to make that experience any better. Great job everyone.

Teresa was EXTREMELY helpful with my situation. The employees are always cheerful. I'm happy with bank

I was a member for over 20 years. You made a change to your accounts, which would cost me to pay monthly fees. When I turned 55 and was able to receive senior discounts, you changed the age to 65. When I called to voice my concerns, no one was willing to hear my concerns. I was told there was nothing they could do about the changes. It's a shame that your long time customers are kicked out due to changes... like our longevity didn't matter.

Not at this time

Jenny was very knowledgeable about closing the account I requested.

Teresa was very knowledgeable and great customer service! Thanks Teresa 🥳