Leticia shows a sincere interest in my overall attention to my accounts and accuracy of transactions!

I came inside after an unsuccessful attempt to use the outdoor teller for a $500 cash deposit. The outdoor teller was not accepting one of my $100 cash bills and it presented a message that gave me the impression that perhaps I had exceeded a deposit limit. I cancelled the outdoor teller transaction. I was dirty and sweaty from outdoor work so this was not my first choice. I chose to go inside to make the cash deposit and also to verify if there was a new deposit limit or something. I mean we have ATM withdrawal limits, right? Anyway, Jenny said the outdoor teller seemed to be acting up a bit recently, but that I had not reached a deposit threshold. Jenny was great to work with. I would gladly work with her again.

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Excellent service

There was a bit of misunderstanding on how to factor in my current vehicle. I am not in the position to pay for 2 cars. All along I knew I would be upside down on the KICKS and be able to roll over the differnce into the loan. I'm left with it and the new car payment and had to use an alternate source to get a deal for the KICKS through carvana. I checked on the oringial application that I was trading but didn't now that needed to be worked out at the dealership, I though SFCU was handling that part.

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Continue the great service

Wonderful customer service, Jenny! Thank you!

Bring back shared branches When I go to Vegas or Louisiana I have to pay for fees for using ATM. Bank of America reverse all fees when I use the ATM machines at casino. Used to be shared branches by my home on FM 1960. There is a smart financial on FM 1960 but no face to face and cant give you 10.00 or 50.00 dollars. I drive quite a distance just to go to the branch on 610 and TC Jester. I enjoy the face to face interaction with the teller.