Masel has always been highly informative and helpful! She even remembers my name too… color me impressed!
Anonymous
•
Oct 1, 2025
5.0/5
5.0/5
Mrs. Diomara Ruiz is a great person!
Anonymous
•
Sep 29, 2025
5.0/5
5.0/5
Friendly and Sweet
Anonymous
•
Sep 24, 2025
5.0/5
5.0/5
Ceiu Calderon is the person who helped me originally. She also performed well. I prefer to keep my business relationships in Texas and away from large banks.However, dealing with other CUs means there is always a problem or slowness at the close... Relative to that, dealing with your firm was significantly faster/hassle free.
Anonymous
•
Sep 23, 2025
5.0/5
5.0/5
You saved me from making a terrible mistake, and assisted me with a stupid move I made. You also stopped a scam of my bank account and assisted me with fixing the problem. as always, thank you to Ms. Ruiz and her fantastic staff. I always appreciate their help. Again, Thank you.
Anonymous
•
Sep 16, 2025
5.0/5
5.0/5
Everything went smoothly
Anonymous
•
Sep 4, 2025
5.0/5
5.0/5
As well as Diomara, I also enjoyed the same highest level of customer service from Ceiu Calderon and Elaine Butler. All three were excellent!
Anonymous
•
Jul 8, 2025
5.0/5
5.0/5
Ceiu was very pleasant and lovely to work with.
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Ceiu was awesome and polite and friendly.
Anonymous
•
May 12, 2025
4.0/5
4.0/5
I had a current loan and wanted to refinance. I was disappointment about being charged of $250 when I already had a current loan. Just disappointing.
Masel has always been highly informative and helpful! She even remembers my name too… color me impressed!
Anonymous
•
Oct 1, 2025
5.0/5
5.0/5
Mrs. Diomara Ruiz is a great person!
Anonymous
•
Sep 29, 2025
5.0/5
5.0/5
Friendly and Sweet
Anonymous
•
Sep 24, 2025
5.0/5
5.0/5
Ceiu Calderon is the person who helped me originally. She also performed well. I prefer to keep my business relationships in Texas and away from large banks.However, dealing with other CUs means there is always a problem or slowness at the close... Relative to that, dealing with your firm was significantly faster/hassle free.
Anonymous
•
Sep 23, 2025
5.0/5
5.0/5
You saved me from making a terrible mistake, and assisted me with a stupid move I made. You also stopped a scam of my bank account and assisted me with fixing the problem. as always, thank you to Ms. Ruiz and her fantastic staff. I always appreciate their help. Again, Thank you.
Anonymous
•
Sep 16, 2025
5.0/5
5.0/5
Everything went smoothly
Anonymous
•
Sep 4, 2025
5.0/5
5.0/5
As well as Diomara, I also enjoyed the same highest level of customer service from Ceiu Calderon and Elaine Butler. All three were excellent!
Anonymous
•
Jul 8, 2025
5.0/5
5.0/5
Ceiu was very pleasant and lovely to work with.
Anonymous
•
May 21, 2025
5.0/5
5.0/5
Ceiu was awesome and polite and friendly.
Anonymous
•
May 12, 2025
4.0/5
4.0/5
I had a current loan and wanted to refinance. I was disappointment about being charged of $250 when I already had a current loan. Just disappointing.