Great experience!!

Mr. JB was awesome!! He was very personable, understanding & knowledgeable!!

Excellent experience!

Not at this time.

No

Communications with members. My wait was longer because I was told on the phone that I didn’t need to make an appointment, when I inquired about it. I was told to call on day of to give the branch a heads up. I did call corporate for a heads up on the day and they didn’t relay the message for any branch not even the Pearland branch. So I waited a long time.

most positive experiencevery pleased

JJ was very understandable and very accommodating also patient with me . i did not know about the low interest, i was at the branch to talk about my mortgage late fee and he told me about the new rate and he took his time to help call my car loan bank and assisted me to request for the pay off information, he made the process so smooth for me and I was so happy that he worked with him anytime

Great teller to customer interaction

My experience with Smart Financial was exceptional as usual. I am always treated like I matter, no matter what I need. Raven Gray was very nice and patient with me. Being a senior that is a great attitude. We are not always treated with respect. People-Passion-Purpose I is is true at smart financial.